GhostReach

Unified inbox

Every response deserves one place to land. Keep the next move close.

Bring email, SMS, call, and voicemail activity into one contact timeline, reply with context, and promote qualified conversations into a lightweight pipeline.

See plans and pricingSee how it works

Provider events arrive through webhooks and synchronization; not every update is instantaneous.

Inbox

Illustrative product view

Available now
  • Marcus · Reed & Sons2mSure, what would it look like?
  • Dana · Peak HVAC14mSend me the details
  • Precision Roofing1hCallback · 0:41
  • @westernskyroof3hThanks for reaching out!

Marcus · Reed & Sons Roofing

Replied
  1. Email sent · Mon
  2. Text sent · Wed
  3. Reply received today · follow-ups stopped

Sure, what would it look like?

Pipeline

NewInterestedMeetingWon
An example unified inbox with replies from several channels. It is not live account data.

Unified inbox

How it works

  1. 01

    Collect the conversation

    Bring supported inbound and outbound email, SMS, call, and voicemail events into one lead timeline.

  2. 02

    Triage with context

    Search and filter by channel, reply state, campaign, company, contact, or message while tracking unread activity.

  3. 03

    Reply or advance the opportunity

    Respond through an eligible channel, add notes, click to call, or move the conversation into the pipeline.

What you get

Capabilities

  • Multi-channel timeline

    See email, SMS, live-call, and voicemail activity in chronological context around the same lead.

  • Fast conversation triage

    Use search, channel filters, reply-state filters, campaign context, pagination, and unread tracking.

  • Contextual reply tools

    Reply through supported SMS, MMS, or email paths with quick messages, notes, media, and delivery-state visibility.

  • Pipeline handoff

    Promote a conversation to a customizable board with priority, value, next step, notes, and a link back to the thread.

From extra steps to one reviewed flow

Without GhostReach

Replies, texts, returned calls, notes, and opportunity status scatter across provider inboxes and private follow-up systems.

With GhostReach

The conversation history and the next sales action stay attached to the lead from first response through pipeline handoff.

Review before action. The inbox consolidates supported provider activity, but email replies require an existing campaign reply context and some events may need provider or manual synchronization.

Works well with

Pair it with the rest of your outreach

Questions

Common questions

Is every provider event visible instantly?

Not always. GhostReach uses webhooks and synchronization, and some provider activity may require a periodic or manual sync before it appears.

Can I start a new cold email from the inbox?

No. Direct email replies require an existing campaign reply context and an assigned mailbox. New cold email outreach belongs in the campaign workflow.

Is the pipeline a full CRM?

No. It is a focused opportunity board for stages, priority, estimated value, next step, notes, and conversation handoff—not a replacement for every CRM function.

Can I reply with media by text?

Yes. The supported SMS/MMS composer can send selected images, GIFs, and video within the configured file and compression limits.

All features

10 features · one lead list

Ready for a clearer outreach workflow?

Review the plans and choose the workspace that fits your team.

See plans and pricing